Cancellation and Refund Policy

1. Subscription Cancellation

You may cancel your subscription to Zeldin services at any time through your account settings or by contacting our customer support team. Upon cancellation:

• Your subscription will remain active until the end of your current billing period.
• You will not be charged for subsequent billing periods.
• No partial refunds will be issued for the remaining days in your current billing period.
• You will continue to have access to all features until the end of your current billing period.

2. Refund Policy

We strive to provide exceptional service and value to our customers. Our refund policy is as follows:

As we exclusively offer digital products and services, we do not have a return policy for physical goods.

3. Exceptions for Refunds

We may consider refund requests outside of our standard policy in the following circumstances:

• Technical issues that significantly impair the functionality of our service and cannot be resolved within a reasonable timeframe.
• Billing errors resulting in incorrect charges.
• Other exceptional circumstances, evaluated on a case-by-case basis.

4. How to Request a Refund

To request a refund, please contact our customer support team at support@zeldin.ai with the following information:

• Your account email address
• Date of purchase
• Reason for the refund request
• Any relevant order or transaction information

We aim to respond to all refund requests within 2 business days.